Refund Policy
🌸 Our Guarantee
Every order is important to us because we know how important it is to you. We take great pride in creating and delivering each arrangement with care and attention to detail.
Because we provide same-day delivery and work with perishable, handmade floral products, all sales are final. Once an order has been placed, it cannot be canceled, refunded, or returned.
However, we do offer store credit for the full amount paid, which never expires and can be used any time of the year, including holidays.
We genuinely strive to please every customer with beautiful flowers and exceptional service. Since flowers are a natural, perishable product and floral designs are handmade, variations in color, size, and shape may occur. We make every effort to ensure the quality, freshness, and beauty of each arrangement.
If for any reason you are not completely satisfied with the quality of your order, please contact us immediately. We will promptly review your concern and take appropriate action — which may include a replacement or store credit — depending on the situation.
We value your understanding and support as a small business dedicated to spreading joy through flowers, one bouquet at a time. 🌷